Returns & Refund Policy


You can return an Aduro order within 30 days from delivery, exercising your right of withdrawal
Due to our strict infection control protocols, for the protection of our customers, all our products come sealed.
Once this seal is broken/opened and the product is used, we can not accept returns.


We offer a full replacement/repair guarantee with our 12 month manufacturer’s warranty for all Sales from the date of purchase. Your digital order confirmation/invoice is your proof of purchase.

Our warranty does not cover general wear and tear, water damage, modifications, misuse or any damage caused by the user that would make your device unfit for use.

It is the responsibility of the user to ensure they have read and understood the terms of use and are aware of their own personal circumstances by conducting independent research and discussing with their doctor to ensure light therapy is suitable for them prior to purchase.

We action warranty replacements/repairs as quickly as possible. We are not required to provide a refund if you change your mind. Please make your product selection is done carefully.

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