FAQ’s

Frequently Asked Questions – FAQ’s

Here are some common questions about Aduro LED Masks.
For any other questions, please mail us at info@aduroled.com or call us at +31 628498542
We will be more than happy to answer your questions!

How to use

How to use the Aduro facial mask?

The Aduro facial mask requires the user to first clean and prepare the skin. Once the skin has been cleansed the user can apply their favourite cosmetics to their face prior to treatment. When ready simply turn on the Aduro facial mask and fasten the head straps for a preferred position.

How Long does a treatment last?

We advise to do 1 treatment of 20 minutes every day using the built-in timer. The most important thing to get results from light therapy is consistency. Therefore we advise to use it every day for 20 minutes to get the best results.

How often can I use the Aduro Facial Mask?

You can use the Aduro Facial Mask every day for 20 minutes. In order to see optimal results you need to use it regularly.

What can I expect from an Aduro treatment?

Users may feel a warm sensation on the skin during treatment, with increased hydration and plumping of the skin.

After 1 week: most users will notice an improvement in skin texture, with skin appearing more healthy and skin smoothness.

After 2 weeks: a vast majority of users will notice an overall better condition of the skin, compared to the skin condition before the start of the treatments.

After 4 weeks: many users will notice a greater improvement of the skin: fine lines and wrinkles reduced, acne recovery and overall better and healthier looking skin.

Can I use a serum or sheet mask under Mask?

It is not necessary to use anything on your face under the mask, however many have claimed to have gotten even better results using a serum or light penetrating face sheet.

We recommend combining the mask with our collagen supplement which we offer in liquid and powder form. We have a special offer of our mask with collagen for a reduced price.

Mask + collagen powder

Mask + collagen liquid

English Manual Aduro Led Mask (Is there a Manual?)

Read or Download the Aduro Led Facial Mask User Manual by clicking this link:

Aduro Led Facial Mask User Manual

Can I use cosmetics with a treatment?

The Aduro facial masks are designed to be used with your favourite cosmetics. Be careful not to use fatty substances (like creme) during the treatment, as they can block the light from reaching your skin

How can I clean the mask?

The Aduro facial mask should be cleaned after each use. Though Aduro facial mask is splash water resistant, it should not be submerged in liquid.

Make sure the Aduro facial mask is unplugged and turned off. Then use a damp, soft cloth with a mild alcohol-free cleaning detergent to clean the facial area. Repeat until the Aduro facial mask is clean and then dry with a clean dry cloth.

Do not use alcohol or harsh chemicals or any acidic cleaning materials to clean the Aduro facial mask. This can damage the Aduro facial mask and effect efficiency.

The Aduro Mask doesn't turn on. What can I do?

Push the big RED button on the handheld and hold it for a few seconds. It should turn on now when it is is charged

When the Mask is not charged, plug it in and push the RED button for a few seconds.

What does it treat?

Does red light therapy prevent hyperpigmentation from getting darker?

Red light helps prevent hyperpigmentation after sun exposure, reducing the skin inflammation (sunburn or erythema) in an effect equivalent to SPF 15. Since it helps our skin cells to make energy, it supports their normal function.

Does red light therapy help hair growth?

Red light is absorbed by the hair follicles and can stimulate the growth of hair. It doesn’t have to be a laser device, as long as it operates and emits the necessary wavelength of red light, it will aid in hair growth.

What kind of treatments can you do with the Aduro 7+1?

Anti-ageing – Fine lines and wrinkles are reduced with the increased production of collagen and elastin.
Anti-acne – Studies have shown that blue light speeds up recovery time of acne breakouts, giving skin a fighting solution to acne.
Even skin tones – Helps even skin complexion for naturally beautiful skin.
Reduce redness – Alleviates Inflammation, sunburns and rosacea.
Revitalization – Promotes a brighter glow for more radiant skin.
Soothing – Supports in reducing the size of swollen capillaries.
Cell rejuvenation – Alleviates Inflammation, sunburns and rosacea.
Skin balancing – Helps break down deposits of melanin within the skin and age spots, for even and more youthful looking skin.
Increases hydration – Increased blood flow brings more blood and nutrients to the area, for more hydrated and glowing looking skin.

What does light therapy do for your skin?

LED light therapy is a painless, relaxing, non-invasive skincare treatment that has multiple benefits, particularly stimulating collagen production and treating mild to moderate acne. 

Scientific / Technical

What do the different colors do for your skin?

Green light therapy

Red light helps reduce cosmetic skin issues, like stretch marks and wrinkles.

Green light is absorbed into the skin where it has a calming effect. Green light therapy is used to treat dilated capillaries, sagging skin around the eyes and under eye circles, hyperpigmentation and sun spots. Its calming nature can be used in combination with other types of light therapy to rejuvenate the skin.

Blue light is generally used to kill the bacteria that cause acne. It cleanses and purifies the skin. It also provides an effective treatment for blackheads and whiteheads.

Purple light increases cell regeneration and renewal.

Yellow light alleviates redness from inflammation, sunburn and rosacea.

Orange light promotes a vitality to dull complexions.

Cyan light calms and sooths irritated skin. Supports in reducing the size of swollen capillaries.

Is Red Light Therapy dangerous?
Red light therapy is considered to be a safe and well-tolerated therapy for the relief of symptoms of multiple conditions. … Unlike using salon tanning beds, red light therapy does not utilize harmful ultraviolet (UV) light which can damage skin and cause cells to mutate
Why does our skin age?

As we get older the cells in our bodies produce less Collagen and Hyaluronic Acid. The lesser availablity of these components in the skin makes the skin more susceptible to damage and wrinkling. By stimulating the production of Collagen and Hyaluronic acid with light therapy, the body is able to restore hydration, strength and reduce signs of ageing.

What are the nanometers and frequencies of the Aduro 7+1 colors?

Red light (620-630 nm.) Blue light (465-470 nm.) Green light (515-525 nm) Yellow light (565-590 nm.) Orange light (600-610 nm.) Purple light (400-420 nm.) Cyan light (500-520 nm.) InfraRed light (830-870 nm)

Is the light safe for the eyes?
How many LED's are in the Aduro 7+1?

The LED modules we use have 3 chips in them. The Aduro 7+1 has 66 modules with 3 LED’S each, so in total 198 LED’s. In addition, there are 20 infrared diodes and with these the number of usable LEDs rises to 218 LEDs. A technical story but the bottomline is: more diodes, more effect.

How does Light Therapy work?

The skin has a wonderful ability absorb light energy. The skin utilizes this energy to kick-start the cells into producing more cellular fuel (ATP), boosting their performance and allowing them to do what they do naturally, but at an enhanced rate. Super-charged cells from exposure to light therapy use this energy to prompt skin fibroblasts to produce increased collagen, elastin proteins and stimulate the body’s natural healing and rejuvenating processes. Light therapy is recognized medically and also proven clinically, and offers many therapeutic benefits that are safe, non-invasive and chemical free.

Does the mask contain latex?
No, our mask is made from medical grade silicon.
How does infrared light heal?
When infrared light energy is delivered to injury sites and other painful areas, it increases circulation, reduces inflammation, and promotes healing. Treatment with infrared light therapy is simple and painless.
What does a LED mask do for your face?

LED facial masks use light therapy (UV-free) in specific wavelengths (colours!) using LED’s (LIGHT EMITTING DIODES) to increase facial blood circulation and stimulate a.o. collagen production and acne reduction.

Is Light Therapy with the Aduro Mask safe?

The treatment is pain-free, non-invasive, and is safe for all skin types. We recommend to first test the mask for 5 minutes in a less visible place to test for light sensitivity. If you are not oversensitive, the mask can be used on the face.

The light does not emit dangerous UV radiation. No lasers are used. The light is not harmful to the eyes, although the light can be experienced as fierce. Therefore it is advisable to close the eyes or use the goggles we include during the treatment (in case of sensitivity).

What is the difference between Aduro anti-ageing Collagen stimulation and taking Collagen supplements?

The Aduro facial masks kick start the body to naturally produce new collagen and is clinically proven and medically recognized.
Collagen supplements may not work as desired because they are incapable of absorbing themselves in the complex matrix of collagen that exists in our body.
Collagen is taken by a lot of people to strengthen bones and tendons, while some users taking them for younger looking skin.

Will the mask hurt or burn the skin?

The Aduro operates at “2°C above ambient” which is a perfect for feeling relaxed, comfortable and opening the pores to the skin. It will not burn anyone’s skin.

What do you mean by "Clinically Proven"?

“Biologists have found that cells exposed to near-infrared light from LEDs, which is energy just outside the visible range, grow 150 to 200 percent faster than cells not stimulated by such light. The light arrays increase energy inside cells that speed up the healing process.”

Dr. Whelan

 “Significant reductions of wrinkles (maximum: 36%) and increases of skin elasticity (maximum: 19%)”

Lee SY, Park KH, Choi JW, Kwon JK, Lee DR, Shin MS, Lee JS, You CE, Park MY.

“A statistically significant improvement in wrinkles was seen after profilometric analysis. The majority of subjects reported improvements in softness, smoothness, and firmness at all time points. Electron microscopic analysis showed evidence of post-LED treatment of thicker collagen fibbers.”

Goldberg DJ, Amin S, Russell BA, Phelps R, Kellett N, Reilly LA

“The results support the effectiveness of using blue-light LED therapy on a daily basis for better improvement and faster resolution of inflammatory acne lesions.”

Gold MH, Sensing W, Biron JA.

 

What does the mask weigh?
The mask itself weighs 0,8 kg. With the packaging it weights 1,5 kg.

About us

Are you the official Brand holder?

Yes, we are the Aduro® Official Brand owner and sell the original product. You can check our brand registration on the site of the European Union Intellectual Property Office: https://euipo.europa.eu/eSearch/#details/trademarks/017918795

Don’t be deceived by imitations or websites claiming to sell the real thing. You are now on the official Aduro website and we deliver worldwide for free with FedEx. If you have other questions about the Aduro Brand, please do not hesitate to contact us.

Customer Service / Sales

Where do you ship from and how long does it take?

All orders (from sunday until friday 12.00 am) are processed and shipped within 24 hours after ordering.

We ship worldwide with FedEX from Amstelveen in The Netherlands. Shipments usually only take a couple of days to arrive, depending on the location. You will receive a Track&Trace, so you can follow the shipment or make changes.

How can I contact you?

Please contact us by sending a mail to info@aduroled.com.

You can also contact us on WhatsApp: +31628498542

Do I get a warranty on the Aduro Mask?

The Aduro 7+1 comes with a 12 month warranty. In case of a warranty issue, please send a mail to info@aduroled.com.

More details:

We offer a full replacement/repair guarantee with our 12 month manufacturer’s warranty for all Sales from the date of purchase. Your digital order confirmation/invoice is your proof of purchase.

Our warranty does not cover general wear and tear, water damage, modifications, misuse or any damage caused by the user that would make your device unfit for use.

It is the responsibility of the user to ensure they have read and understood the terms of use and are aware of their own personal circumstances by conducting independent research and discussing with their doctor to ensure light therapy is suitable for them prior to purchase.

We action warranty replacements/repairs as quickly as possible. We are not required to provide a refund if you change your mind. Please make your product selection is done carefully.

Is there a voucher code?

You can check this website for vouchers:

https://dealsdaddy.co.uk/store/aduroled/

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